IT-Management – Haroob Technologies

IT Management

Powerful IT infrastructure is a must for a modern enterprise. Keeping all these services running and secure is called IT service management is as important as it’s setup.

Haroob has highly experienced technical support team ready for tasks of any difficulty including all kinds of configuration and remote administration of both hardware and applications, deployments and scripting.

We work both, with free and paid software solutions, giving priority to free software where possible. This greatly cuts down expenses when working on infrastructure management projects.

IT support for Business

Our on-call support services have guaranteed response times and SLA’s. Feel secure knowing that no matter the issue, big or small, We are here to help you through it and resolve the issue. Discuss with our staff to learn more about our support services.

End-User Services

We have a range of scalable and managed services for end user computing. Our streamlined approach for deployment aims to get your staff working sooner, and our flexible bundle options can be customised for businesses of any size.

Server Management

We offer a range of services and support for Windows and Linux Servers. Our four step process helps to mitigate risk and empower you with your system: Build, Deploy, Migrate, Operate – this allows us to know your infrastructure inside and out, ready to assist if issues arise.

Windows Server Management, Linux Server Management and BSD systems
Database scripting and database configuration (MS SQL, Oracle, MySQL administration, PostgreSQL);
Storage Management (SAN, DAS, NAS);
Network Management (routing);
Managed Messaging (Email services, MS Exchange, IM);
Enterprise Monitoring Services (Nagios, IBM Tivoli, Splunk, Microsoft System Centre).
Research and development of the system to implement CI and auto deployments. CI/CD configuration and support. Designing and developing scripts/tools for Continuous Integration & Continuous Deployments;
Configuration and support of cloud spaces. Designing and developing automation templates/tools for infrastructure provisioning, configuration & change management;
Optimization of environment configuration;
Assist project teams with technical issues in all phases of a projects life cycle. These include definition of hardware and cloud infrastructure needs, technical strategy, research and development within the project life-cycle, technical analysis and design;
Engineering of infrastructure related solutions for various project and operational needs;
Automate software builds, configuration, and deployments to testing and production environments;
Develop system to monitor production systems and trigger alerts when issues are detected using Zabbix, Nagios, Stackdriver;
Diagnose internal networks and debug networking issues;
Continually investigate methods to improve system reliability and performance;
Building and deploy applications to dev/test/prod environments;
Automating configuration management, infrastructure, and application deployments in a toolset such as Puppet, Chef, Ansible or Salt;
Experience with Docker and containerization strategies;
Developing automation for application running on private and public cloud infrastructure environments such as AWS / Google Cloud;
Source control using tools such as GIT;
Automation of applications through RESTful APIs;
Scripting skills in a language such as Shell, Python, Perl, JavaScript, Ruby, or PowerShell;
Experience with software testing, including designing and implementing unit, component, and system-level tests;
Background in network or storage design and administration;
Problem identification skills for issue resolution and root cause analysis;
Continually investigate methods to improve system reliability and performance;
Security Device Management (Firewalls, VPN, Anti-Virus, Web Security, IDS, IPS, End Point Security)

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IT Management

IT support for Business

End-User Services

Server Management

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